Get Commcell SLA Details

Select

SaaS

Customer Managed

This API returns the percentage of all client computers that met or missed the service level agreement (SLA) that is configured for the environment.

Responses

• 200

---

OK

application/json

• Schema
• Example (from schema)
• Example 1

---

Schema

• cacheId string

  Report dataset cache Id

• offset integer

  Denotes the starting point or index from which the requested data begins

• limit integer

  Total number of records in the response

• totalRecordCount integer

  Total Records in the response

• columns object[]

  List of columns in the dataset

  name string

  Column Name

  dataField string

  Data field name

  displayName string

  Display Name of the column

  type string

  Data type

  precision integer

  Decimal point precision

  scale integer
• recordsCount integer

  Total Records in the rows

• records string[]

  Rows containing the output

• failures object
• warnings object

{
  "cacheId": "string",
  "offset": 0,
  "limit": 0,
  "totalRecordCount": 0,
  "columns": [
    {
      "name": "string",
      "dataField": "string",
      "displayName": "string",
      "type": "string",
      "precision": 0,
      "scale": 0
    }
  ],
  "recordsCount": 0,
  "records": [
    "string"
  ],
  "failures": {},
  "warnings": {}
}

{
  "cacheId": "2004c2ce03484b67a108a59c98c3d623",
  "offset": 0,
  "limit": 0,
  "totalRecordCount": 4,
  "columns": [
    {
      "name": "sys_rowid",
      "dataField": "sys_rowid",
      "displayName": "$row_number$",
      "type": "Long",
      "precision": 64,
      "scale": 0
    },
    {
      "name": "Data Source",
      "dataField": "Data Source",
      "displayName": "Data Source",
      "type": "String",
      "precision": 1000000000,
      "scale": 0
    },
    {
      "name": "SLAStatus",
      "dataField": "SLAStatus",
      "displayName": "SLAStatus",
      "type": "String",
      "precision": 1000000000,
      "scale": 0
    },
    {
      "name": "CurrentCount",
      "dataField": "CurrentCount",
      "displayName": "CurrentCount",
      "type": "Decimal",
      "precision": 21,
      "scale": 3
    },
    {
      "name": "ExcludeCount",
      "dataField": "ExcludeCount",
      "displayName": "ExcludeCount",
      "type": "Decimal",
      "precision": 21,
      "scale": 3
    }
  ],
  "recordsCount": 4,
  "records": [
    [
      1,
      "bdcsrvtest05",
      "Met SLA",
      3,
      165
    ],
    [
      2,
      "bdcsrvtest05",
      "Missed SLA",
      75,
      165
    ],
    [
      3,
      "bdcsrvtest05",
      "Pending Application Investigation",
      0,
      0
    ],
    [
      4,
      "bdcsrvtest05",
      "Pending Infrastructure Investigation",
      0,
      0
    ]
  ],
  "failures": {},
  "warnings": {}
}

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